Refund and Returns Policy

Effective Date: 3/32025

At Lockers Unlimited, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.

Overview of Lockers Unlimited's Refund and Returns Policy

• Items may be returned within 30 days of the delivery date.
• Products must be unused, in original packaging, and in resalable condition.
• Custom or special-order items are not eligible for return.
• To initiate a return, contact us at sa***@***************ed.com or call (704) 394-0076.
• Customers are responsible for return shipping costs unless the item was damaged or incorrect.

2. Refunds

• Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
• If approved, refunds will be processed to the original payment method within 5-7 business days.
• Shipping costs are non-refundable, except in cases of defective or incorrect items.

3. Exchanges

• We only replace items if they are defective or damaged upon arrival.
• If you need an exchange for the same item, contact us at sa***@***************ed.com.

4. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, notify us within 5 business days of delivery.
• Provide photos of the issue and your order details for a quicker resolution.
• We will arrange for a replacement or full refund at no additional cost.

5. Non-Returnable Items

• Custom orders and made-to-order items.
• Items marked as final sale.
• Used or installed products.

6. Contact Information

For any return or refund inquiries, please contact us:

• Phone: (704) 394-0076
• Email:sa***@***************ed.com
• Business Hours: Monday-Friday, 8 AM – 5 PM
• Address: 2901 Interstate St, Charlotte, NC 28208

Lockers Unlimited reserves the right to modify this policy at any time without prior notice.